MEMBERSHIP MEETING "Tuesday December 16, 2008 6:30 p.m. Local Office—1100 K Street SE Washington, D.C. (Our New Location 2½ Blocks from the Potomac Ave. Metro Stop)

On Thursday, November 20, 2008, CWA was notified by the management of Avaya of a surplus in the titles of Senior Technician, Staging Technician and Technical Systems Assembler.

This surplus will impact 32 Senior Technicians in the Washington Metropolitan area with an off the payroll date of January 19, 2009.

Any member having questions regarding the locations of the surplus, seniority or retention of employees, should call the local office on 202 291-1500.

On Friday, October 31, 2008, in accordance with Articles 20, 21 and 22 of the collective bargaining agreement, PIW notified the Union of its intent to reduce force and hours. This reduction is attributed to declining conditions in the economy and the continued low census at the hospital.

Several departments in the hospital are impacted affecting seventeen (17) bargaining unit employees (including the abolishment of the New Directions Department) as follows:

• Six (6) layoffs
• Six (6) reduction in hours
• Four (4) transfers (to other departments or job titles)
• One (1) resignation

At the Mobility Conference in Dallas, Texas on November 19^th, it was announced that the arbitrator extended the decision on the arbitration case dealing with Health Care at Mobility until December 12^th.

His request for additional time was agreed to by both the Union and Company, and hopefully on the 12^th we will have a final resolve to this issue. No other particulars were given to the Conference participants at the time.

On January 1, 2009, the following changes to the RSC sales compensation plan will take effect:

• RSC Feature component calculation
• Effective January 1^st, RSC feature commissions will be based on a feature attainment table and accelerating component at-risk
• Component at-risk varies according to chosen plan design—ARPU vs Balance
• Sellers will have a net feature revenue goal
• Attainment towards goal will be based on:
• New customer gross feature revenue
• Existing customer net incremental feature revenue from service changes
• Chargebacks
• Sellers have the ability to increase their commissions earned based on attainment to goal.
• Chargebacks for pre-1/1/09 activity will continue to flow thru to the existing Feature component thru July 2009
• RSC Feature Revenue Attainment Table:

Included with this communication are additional materials (RSC position page & FAQ’s). Updated commissions planners and RSC One-pagers will be made available thru your local market compensation team.