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September 14, 2007
Volume 07 J NO 36
MEMBERSHIP MEETING
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Tuesday, September 18, 2007
6:30 p.m.
Local Office—5321 First Place NE, Washington,
D.C.
(Walking Distance from Ft. Totten Metro Stop)
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SHARE GROUP INCORPORATED
"Memo Regarding Quality and Productivity"
In a
memo communicated to all Fundraisers, Share Group Incorporated
reiterated its focus on call quality and productivity. The standards
used to measure these metrics include among other things call time,
the six steps of a Share call and pledge verification. Share will
strictly ensure adherence to these measures.
Fundraisers were further reminded, in the memo, of the essential
tools of quality and training. Those tools being constructive
feedback from evaluations and monitoring which in turn would allow
employees adequate training and the maximum opportunity to succeed
at their work.
The Noble System does not provide effective real-time tracking of
callers’ times in the same manner as the SER System. Therefore, in
an effort to assure the best call time results, each morning Share
managers will post a call time report from the previous day’s
shifts. This will allow callers to have an accurate read of their
call time. These reports will be kept on file for eight days,
allowing callers access to a full week’s performance.
AVAYA
"Uniform Shirts for Technicians"
The Uniform Shirts for Technicians Program is completely
voluntary.

Even if you opt to order the shirts, it is not mandatory to wear
them.
Also, a question was raised regarding sizing for female
technicians. The order screen is a split screen containing male and
female sizes. So, all workers who wish to voluntarily participate
should be accommodated.
UNION PRIVILEGE
"Union Leaders of the Future Scholarship Program"
Embracing
its mission to enhance the value of union membership and support a
stronger labor movement, Union Privilege has developed a scholarship
program to help more women and people of color become union leaders.
The program provides annual awards up to $3,000 to help future
leaders with the cost of continuing their education or training in
order to pursue their union career goals and leadership skills.
To be eligible for this scholarship program you must:
- Be a current union member from the U.S., Puerto Rico, Canada,
Guam or the Virgin Islands of a union participating in any Union
Plus program.
- Complete an application form with a recommendation letter from
a union leader who has knowledge of your leadership potential.
- Be a female and/or a member of a racial/ethnic
minority—defined as American Indian or Alaskan, Asian or Pacific
Islander, African-American, Hispanic, or multi-racial.
Applicants for scholarships are evaluated for union leadership
potential. Important factors include career goals, social awareness
and financial need.
Applications will first be judged by a Union Privilege consultant
who is a career professional with extensive experience in union
scholarship programs. The consultant will make selections and
determine award amounts. The AFL-CIO Civil Rights & Women’s
Committees will then ratify these selections and award amounts.
The amount of the award ranges from $500 to $3,000. These are
one-time cash awards paid directly to individual winners for study
and related expenses, within the following 12 months, to be applied
toward the completion of an accredited degree, coursework or seminar
at an accredited educational institution.
To apply, download a PDF application form here:
http://www.unionvoice.org/up/join-forward.html?domain=up&r=a7anqL91E8Rr&
If you do not already have Acrobat installed, you can download a
free copy of the Adobe Acrobat Reader.

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